Here’s what our past and current Raleigh, North Carolina clients have to say about our products and services:
“When I decided to move into my new condominium I discovered the building had been pre-wired for a surround sound entertainment system. I had never heard of Neuwave but when I met Andy Felton on site to discuss the possibility of Neuwave installing a home system for me I knew right away I was dealing with professionals. Andy’s suggestions about what application would work best for my home were right on the money. I popped in about half way through the installation and met the technicians (Travis & Alex) doing the install and wow, everything was so neatly and professionally installed and when I was called back to review the installation it was awesome. Everything was installed correctly and they even got everything operating from my receiver’s universal remote. Great job and great sound! A huge thanks to Neuwave!”
“I wanted to send you a quick note thanking Neuwave for the excellent Audio Visual work that was performed in my Raleigh, North Carolina house. The movie theater is a hit and the surround sound is second to none. Your team of professionals are always polite, courteous and most importantly very knowledgeable. Thanks again and I look forward to working with you on future projects.”
“We recently upgraded our audio/video system at home. We worked with Andy Felton, owner of Neuwave Systems. We had a great experience with Andy’s firm. They specialize in custom installations. We found them to be very hands-on and very responsive. Andy and his team have now spend several hours in my home installing and refining the system. I would highly recommend Andy and his team if you are considering a new TV and/or sound system.”
H Campen, Jr.
” Recently I had a surround sound system and an outdoor speaker solution set up by Mark Masters and Neuwave. Mark met me at my house, evaluated my needs, discussed my budget, and suggested multiple solutions. The technology is awesome! I know nothing about AV equipment and Neuwave made it easy. Better yet, his team was fast, clean, and professional. All of the techs and Mark were there to show me how to use the system to get the most out of it. To be honest, that is exactly what I expected. What made Neuwave great was what I didn’t expect. As with all technology, there are bound to be some minor glitches from time to time. When glitches arose, Mark met me personally, handled the issues immediately, and coordinated what ever needed to be done, always with a mind on my needs and budget so I didn’t have to worry. A friend of mine who is a customer service guru for big business once wrote in one of his publications “all things being equal, people want to do business with friends. All things being not so equal, people still want to do business with friends!” Mark has become a friend and I wouldn’t turn to anyone else for my AV needs. Thanks to the entire team at Neuwave.”
“I am very satisfied with my overall experience with Neuwave Systems. Their sales representative was helpful in educating me from start to finish regarding my speakers, remote, receiver, and TV system. I was given different flexible options and price ranges when planning my entertainment system for my home. They also put a plan together that allowed for future additions at a lower cost, keeping my end goals in mind. Their installation specialists did a very clean and professional job. They even helped build me a shelf to support the weight of my electonics. I would recommend Neuwave systems to anyone because of their superior expertise and personal service.”
“Neuwave Systems has taken our business to another level with the quality of the audio/video system they installed. We renovated an existing bowling alley & restaurant with a very difficult space to work with. The Neuwave technicians found an answer for every hurdle putting the speakers, TV’s, & Projection screens exactly where we wanted them for maximum performance. The level of service has been amazing and the quality of our finished product has certainly helped our business offer what no other bowling alley & restaurant does in the area. As we look to expand our concept into other markets, Neuwave Systems is absolutely our preferred provider for the audio/video services.”
“Thank you so much for the work you did for us in setting up our home theater. The projector and screen you recommended and installed were the perfect solution, and we are immensely enjoying the experience of having a large theater screen with HD quality in our own home. I also want to compliment the way you have worked with us after completion of the installation. When we had problems with the Berkline chairs you sold us, you quickly came back, coordinated with the chair manufacturer to get replacement chairs, and have seen the job through until the chairs were replaced. Now that’s what I call “service after the sale”! We appreciate your hard work, and wish you continued success.”
“I’m having 20-some sets of Lutron WiFi shades installed today and tomorrow. I went with the vendor Neuwave, who also did my audio/video/home automation/networking. Their attention to detail is impeccable. With about half the shades installed, they were all perfectly measured, look great (not to mention automated and controllable by Alexa or Google Assistant). They’ve been fantastic throughout this project and, from a customer satisfaction standpoint, I would have no hesitation recommending them to a client, friend, or family member. I know during construction, Modus pushed everyone to SFI so that they only had to deal with one vendor. My personal experience with them was not great (they never even mentioned they had audio/video options, which is why I called Neuwave in the first place – granted that was a year ago, but Neuwave has the reputation to back). If someone is post-drywall and asks about options before, at, or after closing, I’d give them the contact info below. They’re not the cheapest on the block (Although I price checked a lot of the consumer items against Amazon and Best Buy, and they were the same), but I would argue they are the best. Nope, not getting paid to say this. Although I could try for a free security system…”
When you’re ready custom audio, video or other technology work on your home, call us for a free estimate at 919-878-8747!
We proudly serve Raleigh, Durham, Cary, Chapel Hill, Apex, Morrisville, Clayton, Wake Forest, Holly Springs, Fuquay-Varina, Garner, Greensboro, Hillsborough, Mebane and surrounding areas.